Jurisdiction
License Number and State Agency
Arizona
Arizona Money Transmitter, 1052252
Arizona Department of Financial Institutions 100 North 15th Avenue, Suite 261 Phoenix, AZ, 85007
Arkansas
Arkansas Money Transmission License, 2464719
Arkansas Securities Department #1 Commerce Way, Suite 402 Little Rock, Arkansas 72202
Delaware
Delaware Check Seller, Money Transmitter License, 040923
Office of the State Bank Commissioner 1110 Forrest Avenue Dover Dover, DE 19904
District of Columbia
District of Columbia Money Transmitter LicenseMTR2464719 Department of Insurance, Securities, and Banking 1050 First Street, NE, 801, Washington, District of Columbia 20002
Iowa
Iowa Money Services License, 2023-0181
State of Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, IA 50309
Kansas
Kansas Money Transmitter License, MT.0000260
Kansas Office of the State Bank Commissioner 700 SW Jackson Street, Suite 300 Topeka, KS 66603
Kentucky
Kentucky Money Transmitter License, SC849040
Kentucky Department of Financial Institutions Division of Non-Depository Institutions Mail Stop 2 SW 19 500 Mero St. Frankfort, KY 40601
Louisiana
Louisiana Sale of Checks and Money Transmitters 2464719 Louisiana Virtual Currency Business Activity License 2464719
Louisiana Office of Financial Institutions Post Office Box 94095 Baton Rouge, LA 70804-9095
Maine
Maine Money Transmitter License
Department of Professional & Financial Regulation Bureau of Consumer Credit Protection 35 State House Station Augusta, Maine 04333
Maryland
Maryland Money Transmitter License, 2464719
Maryland Commissioner of Financial Regulation 500 North Calvert Street, Suite 402 Baltimore, Maryland 21202
Michigan
Michigan Money Transmitter License, MT0025556
Michigan Department of Insurance and Financial Services Consumer Finance Section 530 W. Allegan Street, 7th Floor Lansing, MI 48933
Mississippi
Mississippi Money Transmitter License, 2464716
Mississippi Department of Banking and Consumer Finance Post Office Box 12129 Jackson, MS 39236
Missouri
Missouri Money Transmitter License, MO-25-9631
Missouri Division of Finance PO Box 716 301 W High St
Jefferson City, MO 65102
Nebraska
Nebraska Money Transmitter License, 2464719
Nebraska Department of Banking & Finance 1526 K Street, Suite 300 P.O. Box 95006 Lincoln, NE 68508-2732
New Hampshire
New Hampshire Money Transmitter License, 26941-MT
New Hampshire Banking Department 53 Regional Drive, Suite 200 Concord, NH 03301
Oregon
Oregon Money Transmitter License
Oregon Division of Financial Regulation Licensing Section 350 Winter St., NE Room 410 Salem, OR 97301
Pennsylvania
Pennsylvania Money Transmitter License, 107175
Pennsylvania Department of Banking and Securities Market Square Plaza 17 N. Second Street, Suite 1300 Harrisburg, PA 17101
Utah
Utah Money Transmitter License
Utah Department of Financial Institutions 324 S. State Street #201 Salt Lake City, UT 84111
West Virginia
West Virginia Money Transmitter License, WVMT-2464719
West Virginia Division of Financial Institutions 900 Pennsylvania Avenue, Suite 306 Charleston, WV 25302
Wyoming
Wyoming Money Transmitter License, 7349
Wyoming Department of Audit Hathaway Building 2nd Floor 2300 Capitol Ave. Cheyenne, WY 82002
Disclosures
Arizona
If you have a complaint, please contact DVTR Inc. at 1-888-858-5465If you still have an unresolved complaint regarding D.'s money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise
https://difi.az.gov/complaintAZ e-Licensing Portal for filing a complaint:
AZDFI Consumer Complaint Portal:
https://elicense.az.gov/ARDC_FileComplaintAZ Financial Institutions Division: (602) 771-2800 | Toll-free: (800) 544-0708
Arkansas
If you have a complaint, please contact DVTR, Inc. at 1-888-858-5465 or team@dvtr.link. If you still have an unresolved complaint regarding DVTR, Inc.'s money transmission activity, you may file the completed complaint form https://securities.arkansas.gov/file-a-complaint-2/ by e-mailing to ASDInfo@securities.arkansas.gov or by mailing at: 1 COMMERCE WAY, SUITE 402 LITTLE ROCK, ARKANSAS 72202 TELEPHONE: (501) 324-9260 FACSIMILE: (501) 324-9268
District of Columbia
If you have a complaint, please contact DVTR, Inc. If you still have an unresolved complaint regarding D, Inc.'s money transmission activity, you may file it by contacting the Department at: District of Columbia Department of Insurance, Securities and Banking 1050 First St., NE, Suite 801 Washington, DC 20002 Phone: (202) 727-8000 Fax: (202) 354-1085 E-mail: disbcomplaints@dc.gov
Kansas
If you have a complaint, please contact DVTR, Inc. at 1-888-858-5465 or team@dvtr.link. If you still have an unresolved complaint regarding DVTR, Inc.'s money transmission activity, you may file it by contacting the Office of the State Bank Commissioner. If submitting electronically, submit your complaint here: https://www.osbckansas.org/consumers/file-a-complaint/ Mail or fax the completed consumer assistance form and attachments to: Kansas Office of the State Bank Commissioner Attn: Consumer Affairs 700 SW Jackson St, Suite 300 Topeka, KS 66603 Fax: (785) 371-1229 Email: complaints@osbckansas.org
Louisiana
Please note the money transmission license issued to DVTR, Inc. by the Louisiana Office of Financial Institutions does not cover the exchange or transmission of virtual currency. If you have a complaint, please contact DVTR, Inc. If you still have an unresolved complaint regarding DVTR, Inc.'s money transmission activity, you may file it by contacting the Office of Financial Institutions. All complaints must be submitted in writing. To file a complaint, please complete the complaint form and send to OFI (http://www.ofi.state.la.us/) by mail, email, or fax.
Please note the following disclosures associated with virtual currency:
• Virtual currency is not legal tender in the United States, is not backed by the United States government, and accounts and value balances are not subject to Federal Deposit Insurance Corporation or Securities Investor Protection Corporation protections.
• Legislative and regulatory changes or actions at the state, federal, or international level may adversely affect the value of virtual currency.
• Transaction in virtual currency may be irreversible, and accordingly, losses due to fraudulent or accidental transactions may not be recoverable.
• Some virtual currency transactions may be immediately effective when recorded on a public ledger, which is not necessarily the date or time that the customer initiates the transaction.
• The value of virtual currency may be derived from the continued willingness of market participants to exchange legal tender for virtual currency, which may result in the potential for permanent and total loss of value of a particular virtual currency if the market for the virtual currency declines or collapses for an extended period of time.
• Any surety bond required by law for the benefit of customers may not be sufficient to cover all losses incurred by customers.
• Customers should perform research before purchasing or investing in virtual currency.
• Please see DVTR’s Global Privacy Policy, which describes how DVTR collects, uses and discloses personal information.
Maryland
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding DVTR Inc. License Number 2464719, NMLS #(“2464719”) at: Commissioner of Financial Regulation 500 North Calvert Street, Suite 402 Baltimore, Maryland 21202 Attention: Consumer Services Unit Toll Free at (888) 784-0136
Mississippi
The Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve your complaint with the financial institution first by contacting DVTR inc. at 1-833-858-5465 or at team@dvtr.link to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding DVTR Inc.'s money transmission activity, you may file your complaint online at https://dbcf.ms.gov/complaint-form/
